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TERMS OF SERVICE

Terms of Service (Effective as of January 1st, 2024)

1. Refund Policy

  • Refunds are available within 24 hours of purchase. After this period, refunds are not possible.

  • Refunds are not issued based on the customer's knowledge or skill in using the service.

  • By accepting these terms, you acknowledge understanding and agreement with our refund policy.

2. Usage and Device Limitations

  • Access is limited to the number of devices specified in your subscription plan. Exceeding this limit will result in service termination and a ban from future use.

3. Internet and Device Requirements

  • A reliable internet connection with a minimum speed of 50 Mbps is required for optimal service performance.

  • For access, a 2nd generation or newer Firestick with Alexa control and microphone functionality is necessary.

  • For 4K content, a 4K Firestick, a 4K smart TV, and an internet speed of 100 Mbps are required.

  • Prior to subscription, please conduct a speed test to ensure compatibility. If using a VPN, perform tests with both VPN on and off.

4. Account Management

  • Users must be at least 18 years old.

  • Account security is the user's responsibility. Promptly report any unauthorized account activity.

  • Providing false contact information may result in account termination.

5. Content Responsibility

  • Stream Boss is not liable for any content loss on the website. Users are encouraged to maintain personal content backups.

  • Under certain conditions, we may assist in content restoration, but this is not guaranteed.

6. Service Modifications

  • We reserve the right to modify, add, or remove service features in compliance with broadcasting laws.

7. Agreement Amendments

  • Stream Boss may update these terms at any time. Continued use after changes implies acceptance of the new terms.

8. Service Cancellation and Hold

  • No notification is required for subscription cancellation or hold. Subscriptions automatically end after the current period without renewal.

  • A 24-hour money-back guarantee is offered, excluding a $8.95 cancellation fee to cover merchant fees. This guarantee does not apply on Fridays and Saturdays.

9. Billing

  • We accept Stripe, Zelle, and Cash App payments.

  • Invoices are issued 7 days prior to the billing cycle. Payment is required according to the chosen package.

  • Refunds are subject to our 24-hour money-back guarantee. No refunds for irreparably damaged devices.

For any inquiries regarding this Agreement, please contact us 

This document is subject to updates. Please refer to the website for the latest version.

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