14 Day Satisfaction Guarantee! If at any point within 14 days of receiving your item, you're not satisfied, please feel free to return it for a full refund. All items must be in original packaging - including the plastic sleeves. Buyer pays return shipping. 10% restocking fee applies to all items. Please note, the warranty does not cover physical damage or program deletion. If this is the case, a $25 fee will apply per item. No refund will be provided on 'damaged beyond repair' devices.